Monin saves 3-4 hours each day with Weever.

Monin was drowning in paper and looking for a system that would ensure compliant workflows and automate KPI reporting insights to inform continuous process improvement, all without overwhelming operators.

Weever started with Production Readiness Reports at one location and within 5 months was used across departments and all facilities in North America.

The main benefit Monin realized was time savings, which resulted in a cascading positive impact, including faster production lines and enabling managers to focus less on report administration and more on product quality, abnormality reporting, and overall facility improvement.

Customer Profile

Monin is a 100+-year-old flavored syrup manufacturer that brings incredible flavors to kitchens, coffeehouses, restaurants, and bars worldwide. The Monin Americas original Headquarters and Flavor Innovation Center are based out of Clearwater, Florida. Monin has two manufacturing locations across North America and employs more than 200 people.

The information for this case study was provided by Johanna Velez, VP of Quality Assurance.

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The Challenge

In 2021, Johanna and her team at Monin were growing tired of the manual work and inefficiency related to their Production Readiness Reporting.

Before production, operators were required to complete equipment inspections and cleaning and report that these activities were completed. There were delays in filling out the forms and transporting them to the quality team for review, which cost the facility time. Also, each report needed to be manually added to production readiness reports.

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The Implementation

Monin started working with Weever in September 2021. The first step was to tackle the Production Readiness Reports by digitizing the paper forms and automating the KPI reports.

Weever’s Customer Success team helped Monin administrators use the Form Builder tool to create simple digital forms. Monin realized quickly that the forms were so easy and seamless to complete that they could request more information and still save bundles of time.

When each report was submitted by operators, it was added in real-time to the Production Readiness In Progress section so a supervisor could review and approve. The workflow automation saved time and allowed operators to get the machines rolling quicker.

Weever used MS Power BI to create an automated KPI dashboard for the Product Readiness report, which highlighted key issues for Johanna and her team to address.

“Using Weever ensured that we did not lose documentation for compliance reporting. We could also see where issues were happening and make adjustments quickly.”

- Johanna Velez, VP Quality Assurance, Monin